Simple, clear, and stated up front.

Revisions

One round of revisions is included with every order. Revision requests must be made within 72 hours of delivery. Requests made after that window are treated as a new order.

Intake Deadline

After purchase, you’ll receive a short intake form to submit your room photo, dimensions, and style direction. This form must be submitted within 14 days of purchase. If it isn’t submitted within 14 days, your order is automatically canceled and refunded in full.

Refunds

A full refund is available any time before your intake form is submitted — work has not yet begun, so there’s nothing to complete.

Once your intake form is submitted, work begins and the order is final. From that point, the 72-hour revision window above is how we make it right if something needs adjusting.